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Information Technology Business/Technical Analyst I

Please see Special Instructions for more details.

1. A completed Los Rios Community College District Classified Application (required). 2. Resume (recommended). 3. Unofficial transcripts of college/university work (required). 4. Two (2) letters of recommendation (recommended). 5. Letter of Interest (recommended). Do not submit additional materials that are not requested. Note: Applications submitted without all required documents, listed above, will be disqualified. Applicants indicating “see resume” on the online application will be disqualified. Also individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees and other relevant documents. A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States. * TRANSCRIPTS: - Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. Foreign Degree Transcript Evaluations click here - Within 60 days of the time of hire, employees are required to submit official transcripts, if required in the minimum qualification for the position. - Graduate advising documents and grade reports will not be accepted as official transcripts. - It is the responsibility of Los Rios Community College District employees to also provide official transcripts, if required in the minimum qualification for the position.

Posting Details

Position Information

Job Posting Title Information Technology Business/Technical Analyst I
Location Los Rios Community College District (District Office)
Department Location Information Technology
Posting Number C00387P
The Institution

The Los Rios Community College District is a two-year public college district serving the greater Sacramento region. Our district includes American River, Cosumnes River, Folsom Lake and Sacramento City colleges; major centers in Placerville, Davis, West Sacramento, Elk Grove, Natomas and Rancho Cordova; and special services for business and industry.

Our colleges offer transfer education – students complete freshman and sophomore years and transfer to a four-year college or university – and AA/AS degrees and certificates in over 70 career fields. The District’s 2,400 square mile service area includes Sacramento and El Dorado counties and parts of Yolo, Placer, and Solano counties. Approximately 75,000 plus students are enrolled in our four colleges and outreach centers.

The District office houses a number of district-wide services. These include the Chancellor’s office, Board Room, Legal Services, Business Services, Human Resources, Institutional Research, Resource Development and Information Technology. Other district-wide services which can be found at various locations around the community are the, District Police Department, Facilities Management Department, and the Workforce and Economic Development Center. Each department strives for the highest quality in all programs, services, and activities for our communities and staff.

Position Summary

The Information Technology Business/Technical Analyst I is an experienced, senior-level technical or business specialist. Incumbent has primary responsibility for Business or Technical Analysis on multiple systems at the College-wide or District-wide level.

The Business Analyst I is an experienced, senior-level technical or business system specialist. Incumbent has primary responsibility for business analysis at the college-wide or District-wide level.

The primary focus of this position is the support and maintenance an Enterprise Resource Planning (ERP) PeopleSoft Financials and/or HR systems. The position will assist in supporting purchasing, financial and/or Payroll and HR modules.

This position is tasked with supporting and facilitating the optimization of related business processes to streamline the workflow for staff. Work closely with college and district staff to resolve IT issues related to the Financial and/or HR business and system processes.

The Information Technology Business/Technical Analyst I is primarily responsible for first line functional and/or technical support of designated business areas. The Information Technology Business/Technical Analyst I operates with routine oversight. [For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting Job Descriptions click here].

In addition to competitive salaries, the Los Rios Community College District offers very comprehensive employee benefits packages to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.

Employees receive 17 days of annual paid holidays, 15 days’ vacation yearly (with increases after 5 & 10 years) and 8 hours of sick leave per month. Los Rios also offers extensive professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. (See full LRCEA contract agreement details).

This position is assigned to the Information Technology Department.

Assignment Responsibilities

Operations (including security, performance, problem resolution, and budgets):
• Business Analyst – Primary responsibility for business analysis at college-wide or district level.
• Technical Analyst – Primary responsibility for analysis, development, and maintenance of technical applications that support college-wide or district-wide level functions. This includes but not limited to the ERM (enterprise resource management system – ERM).
• Be able to research, set-up, and configure system functionality per existing, created, or delivered documentation on any system that supports the District.
• Primary focus to provide business analyst and/or technical analyst support for one or more similar systems or business areas (such as multiple modules in a functional domain and/or an interface that supports the primary focus).
• Secondary focus is assist in research, configuration, setup, and/or development of specific modules across functional domains and across multiple technical platforms.
• Business Analyst – May maintain multiple functional applications and/or multiple servers for one or more similar systems and/or related functional area.
• Technical Analyst – Performs installation and patching of software for development and production assigned systems.
• Technical Analyst – Analyzes and resolves technical issues.
• Works with vendor to resolve problems.
• Provides vendor with enhancement requests.
• Creates scripted procedures and/or programming to automate support functions.
• Monitors performance, availability, and capacity of assigned functional applications.
• Performs analysis, application and migration of patches to the assigned functional applications, both in development and production.
• Maintains relevant technical documentation for District Information Technology.
• Conducts internal and external research to gather data and objectives/guidelines for organization-wide information systems.
• Conducts various types of analysis including alternative, business applications, cost benefit, data, feasibility, impact, technical and/or workflow processes.
• Advises on project and system feasibility.
• Monitors the service delivery of information systems and recommends needed changes or improvements.
• Conducts analysis using tools and techniques to address business application issues.
• Uses established industry methods and standards for conducting research, developing models, and performing statistical analysis.
• Develops business models.
• Designs and develops application.
• Supports development and production application environments per vendor standards.
• Analyzes, detects, and corrects technical problems and deficiencies.
• Supports production control and operational activities.
• Researches, identifies, and documents business and system requirements.
• Designs, codes, tests and implements pages and programs; creates timelines and documentation as needed.
• Translates and simplifies requirements for technical design.
• Creates functional requirements in use cases; coordinates requirements walk-through and sign-offs, verifies with user representatives/stakeholders that use cases and process models accurately portray specific business needs.
• Provides/develops technical documentation for existing and delivered system applications across functional domains.

Products:
• Participates in projects and provides task definitions and time estimates within assigned role.
• Performs project planning and management for small and medium sized projects and software patch cycles.
• Manages on-going priorities, schedules, and task completions.
• Provides development for multiple projects.

Organizational Support and Leadership:
• Attends vendor training (off-site or web-based).
• Assists and provides coverage for other Information Technology staff in similar roles.
• Maintains knowledge and provides advice in the business areas supported.
• Evaluate potential software solutions, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements.
• Leads functional business process re-engineering teams and continuous improvement efforts.
• Acts as liaison between Information Technology departments and customer business units.

Strategy:
• Researches vendor sites for technical information/updates, new product updates, and future trends.
• Participates in long-range Information Technology planning and related cost analysis within assigned area.
• Following established plans, implements system architectures, policies, and procedures, additions, replacements, upgrades, or retirement of computer, network, database management or application systems.

Performs related duties as required.

Applicants interested in applying to this position may also be interested in applying to IT Business/Technical Analyst I, job posting # C00263P.

Work Year 12 month
Work Schedule

8:00 am – 5:00 pm, Monday – Friday

Total Hrs per Week/Day 40 hours per week
Special Requirements
Minimum Qualifications

EDUCATION/EXPERIENCE: A Bachelor’s degree in computer sciences, management information systems, engineering or closely related field and two years’ experience directly related to the job duties; OR, a Bachelor’s degree and four years’ experience directly related to the job duties.

Have sensitivity to and understanding of the diverse academic socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles.

(Experience Requirement: One year of experience is equal to 12 months of experience at a maximum of 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: 12 units are equal to six months of education; 24 units are equal to one year of education.)

Application Instructions

1. A completed Los Rios Community College District Classified Application (required).

2. Resume (recommended).

3. Unofficial transcripts of college/university work (required).

4. Two (2) letters of recommendation (recommended).

5. Letter of Interest (recommended).

Do not submit additional materials that are not requested.

Note: Applications submitted without all required documents, listed above, will be disqualified. Applicants indicating “see resume” on the online application will be disqualified.

Also individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees and other relevant documents. A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.

  • TRANSCRIPTS:
    - Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. Foreign Degree Transcript Evaluations click here
    - Within 60 days of the time of hire, employees are required to submit official transcripts, if required in the minimum qualification for the position.
    - Graduate advising documents and grade reports will not be accepted as official transcripts.
    - It is the responsibility of Los Rios Community College District employees to also provide official transcripts, if required in the minimum qualification for the position.
Physical Demands
Salary $7,145.50 per month. LRCCD Salary Schedules
Additional Salary Information No additional salary information to note

Posting Detail Information

Posting Date 09/08/2017
Closing Date 10/02/2017
Open Continuously
Beginning and/or Ending Dates

N/A

How and where to apply

Please visit our Frequently Asked Questions for complete information on how to apply online with our District. Application services are available between 8:00 a.m. and 5:00 p.m., Monday through Friday, at the Los Rios Community College District Human Resources Office located at 1919 Spanos Court, Sacramento, CA 95825-3981. If you need assistance with any phase of the application process, please call (916) 568-3112 or come in during our business hours. Submission of applications are by midnight of the posting closing date.

Conditions

All Positions: Offers of employment are contingent upon the successful clearance from a criminal background check, freedom from tuberculosis, and proof of identity and eligibility to work in the United States prior to the first day of work. The District may select additional qualified candidates should unexpected vacancies or needs occur during this recruitment/selection process. When education is a requirement for the position, official academic transcripts from the accredited college/university must be submitted within 60 days of hire.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Criminal History Verification and Release: I acknowledge and agree that I understand that by answering the question below, I certify that the information provided by me is true, correct and complete to the best of my knowledge and belief. I authorize investigation of all statements contained herein, and on the P-881 (if applicable and submitted), and I release from liability all persons and organizations furnishing such information. I understand that any misstatements, omissions or misrepresentation of facts on this form, my application, and, if applicable, the P-881 or attachment(s) may be cause for disqualification or dismissal. If you have ever been convicted of an offense other than a minor traffic violation you are required to complete the form "Arrests Which Led to Convictions for Crime", P-881 (you must disclose convictions that have been dismissed pursuant to Penal Code Section 1203.4; Ed. Code 87008). If needed click on the link and download the form <a href="http://wserver.losrios.edu/hr/forms/P-881,10-2013.pdf" target="_blank">http://wserver.losrios.edu/hr/forms/P-881,10-2013.pdf</a> and attach the completed form to your application.
    • Yes, I acknowledge and agree
    • No, I do not acknowledge or agree
  2. * Can you perform the essential functions of this position?
    • Yes
    • No
  3. * Considering this specific position that you are applying to – where/how did you learn about this position?
    • College Department
    • CareerBuilder
    • Chronicle of Higher Ed (Vitea.com)
    • Community College Registry Job Fair: San Francisco
    • Community College Registry Job Fair: Los Angeles
    • Community College Registry Online Job Board
    • Community Outreach (ex. Festivals, etc.)
    • CommunityCollegeJobs
    • Craigslist
    • EdJoin
    • Greater Sacramento Urban League
    • HigheredJobs
    • HispanicsinHigherEd
    • Indeed
    • Job Sites
    • Job Journal
    • Latina Leadership Network of the California Community Colleges
    • Professional Networks
    • Sacramento African American Chamber of Commerce
    • Sacramento Asian Chamber of Commerce
    • Sacramento Hispanic Chamber of Commerce
    • Sacramento Rainbow Chamber of Commerce
    • SacramentoWorks
    • ScholarlyHires

Applicant Documents

Required Documents
  1. Transcript 1
Optional Documents
  1. Resume/Curriculum Vitae
  2. Letter of Interest
  3. Letter of Recommendation 1
  4. Licenses/Certifications
  5. Letter of Recommendation 2
  6. Transcript 2
  7. Transcript 3
  8. Foreign Transcript Evaluation
  9. P-881 Report of Arrests Which Led To Convictions For Crime Document
  10. Transcript 4
  11. Transcript 5